If You Have Insurance

Dental insurance is a contract between you and your insurance company. It is your responsibility to understand the extent and limits of your coverage, and to provide our staff with accurate information to process your claim efficiently (i.e. insurance company address, phone number, etc.). It is not our place to enter into disputes between you and your insurance company regarding deductibles, copayments, etc. other than to provide factual information. We do not directly participate with most Insurance programs; however, as a courtesy, we do process your claim for payment to be made directly to you. Certain conditions may apply to your financial arrangements that may require your authorization for release and assignment of benefits. Your consent to treatment authorizes us to offer this when it applies to your situation. If we do not participate with your insurance, 100% of the total cost is requested at the time of treatment. If you are unable to pay 100%, affordable payment options are available. Our staff will help you process whatever paperwork is required. However, the ultimate responsibility lies with you for payment of any and all monies due.

YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF YOUR ACCOUNT

FAQ

Q: Do most dental insurance policies provide the same coverage for root canal treatment whether performed by an endodontist or a general dentist?
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Q: Do most dental insurance policies cover retreatment? Within one year of the original procedure? After one year or more? When treatment was performed by a general dentist? By another endodontist?
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Q: What if I am out of town and need emergency treatment – will my policy cover it?
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Q: What are my options for paying the endodontist and being reimbursed by the insurance company? Will I have to pay the endodontist and wait for the insurance company to pay me back? Will the insurance company pay the endodontist directly?
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Q: What if I develop complications and have to go back to the endodontist several times? Will I be covered?
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Q: What is the best source of information about my own insurance coverage?
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Q: Should I take any insurance forms with me to the endodontist?
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Q: What if my spouse and I both have coverage – do both policies pay?
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Q: What should I do if I have questions about treatment I’ve received?
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